Here are some qualities that you can promote on paper and orally if you have worked as a telemarketer.
Persuasive
- Communicate effectively with customers from all wealth ranges
- Skilled at building rapport and influencing others
- Used a persuasive strategy of benefit statements, dealing with concerns, asking for a decision
- Listen well with good attention to timing, attending to both facts and feelings
- Used recognition successfully to motivate giving
- Praised for clear, articulate speech and speaking with enthusiasm
- Achieved goals even when dealing with difficult personalities
- Dealt well with rejection; maintaining a positive attitude and immediately dialing next number
Coaching
- Trained callers on techniques of persuasive selling
- Used positive attitude and challenging goals to motivate colleagues to meet daily goals
Goal oriented
- Achieved recognition in a competitive environment by persisting in pursuing sales goals
- Work well independently and on a team
- Manage time well
Positive personal qualities: Identified as
- Loyal: worked at this job for 3 years, with consistently improving results
- Serious about work, prepared well for tasks
- Confident, eager to do a good job
- Friendly, courteous and personable
- Trustworthy and reliable