Dr Clark is certified to teach Crucial Conversations and Crucial Accountability

Dr Clark is certified to teach Crucial Conversations and Crucial Accountability

Tools for Talking When Stakes are High.

Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.  See the following link for more information.  https://www.vitalsmarts.com/products-solutions/crucial-conversations/

Enhance Accountability, Improve Performance, and Ensure Execution.

Crucial Accountability is a two-day course that teaches a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, you’ll improve individual, team, and organizational effectiveness. See the following link for more information

https://www.vitalsmarts.com/products-solutions/crucial-accountability/

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Thomas Clark, PhD, President of CommuniSkills and Professor of Management at Xavier University, has been a writing and oral communication consultant for a wide variety of businesses including Procter & Gamble, “the business writing capital of the world,” where he has led over 300 business communication workshops. He has also taught workshops for other Fortune 500 companies, including General Electric, Microsoft, Nestle, AK Steel, General Cable and Kellogg. He has published three books on business communication and one on career strategies. He has been honored with two Teacher of the Year awards at Xavier, and The US Small Business Administration has recognized him with three national awards for teaching excellence in the field of entrepreneurship. He earned his doctorate at Indiana University and is certified as an instructor in both Crucial Conversations and Crucial Accountability. Richard Zaunbrecher, BChE, MBARichard Zaunbrecher, BSChE, MBA, Vice President and Director of Communiskills’ Boston office, has a diverse background that allows him to understand and give constructive feedback on a broad range of business communication issues. He first learned sound business communication principles at Procter & Gamble, the business communication capital of the world. He has worked with CommuniSkills for 25 years and has taught both oral and written communication skills to a variety of businesses including Microsoft, Safeway, P&G dos Brazil, Gillette, AliCorp, Credit Suisse First Boston, Coca-Cola, Citibank, Viacom, Clorox, KPMG, General Electric, Union Central Insurance, Clarica, Allstate, and Prudential Insurance.

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